Admissions & Insurance

Getting Help Shouldn't Be Complicated

When you are ready to seek treatment, uncertainty about where to begin can become another barrier. Our admissions team is here to make the process easier.

Real People. Brighter Futures.

How It Works

The Admissions Process

  1. Contact TrueNorth

    Call us or submit a confidential online inquiry.

    We'll listen to what is happening and explain the next steps.

  2. Insurance Verification

    If you plan to use health insurance, our team can verify available behavioral health benefits and explain information provided by your insurer regarding coverage.

  3. Clinical Assessment

    A qualified professional will complete an assessment to better understand your symptoms, history, current circumstances, safety needs, and treatment goals.

  4. Level-of-Care Recommendation

    Based on your assessment, we will determine whether TrueNorth's PHP, IOP, or other available services are clinically appropriate.

    If another level of care is more appropriate, we will discuss available options whenever possible.

  5. Begin Treatment

    When admission is appropriate and financial/authorization requirements have been addressed, our team will help you prepare for your first day.

Paying for Treatment

Commercial Insurance & Private Pay

TrueNorth is designed to serve commercially insured and private-pay patients.

Accepted insurance plans will be listed as payer contracts become effective.

Because coverage differs by plan, deductible, network status, medical necessity, authorization requirements and other factors, we encourage prospective patients to allow our team to verify their individual benefits.

Take the Next Step

Ready to Take the Next Step?

Your first conversation doesn't obligate you to enter treatment. It simply helps you understand your options.

Our Location

Irving, TX

1333 Corporate Drive, Ste. 318, Irving, TX 75038

Conveniently serving the greater Dallas–Fort Worth area.